FAQ’s

When will I be able to register for the congress?
Registration will open later in the year. Once open delegates will be able to register through the congress website.

I have registered online but not yet received my confirmation.
It can take up to 5 days for the Conference Organisers to process your registration and email you your confirmation and invoice. If you have not heard back from them after 5 days, please telephone +44 (0)131 339 9235 .

When will I be able to submit an abstract for the congress?
Details on when the abstract submission will open to follow. Delegate will be able to submit their abstract through a link on the congress website.

How do I view the programme online?
Please visit the programme tab of this website to view the preliminary programme

How do I get to the conference?
Please see details of how to travel to the conference on the Venue page of this website.

When is the early registration deadline?
The deadline for the early registration is Monday 17th March 2014

Is there a reduction if I can only attend part of the congress?
There is a reduced registration fee for delegates only looking to attend one day of the conference, see registration page on this website for further details.

Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid for online however if this is not possible please contact us.

Can I pay in my local currency?
All payments must be made in UK Pounds (£) to ensure that the full amount is received

Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively we can accept payment by credit card where there are no additional fees for delegates

Can I pay by American Express?
We can only accept card payments by VISA, VISA Debit, Detla and MasterCard

Can I get a receipt for my payment to attend the conference?
Receipts will be issued electronically via email and this will be the only form of receipt.

How can I receive an invitation letter to the congress for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process

Would I still be able to register if I arrive late at the Congress?
Yes, our registration desk is open every day throughout the event. Please note that the on-site fees are more expensive

I received the following error message when trying to complete the payment on the registration site:

Card type not selected
Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration

Declined
Unfortunately this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration